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Refund policy

Return and Refund Policy


If you're not completely happy with your purchase, we're here to help. Our products can be returned to us within 15 days of the date of original purchase.

To be eligible for a return, please ensure that:

  • The product has been purchased within the last 15 days.
  • The product is in its original packaging.
  • You have obtained a return merchandise number from us.

Products that do not meet these criteria will not be considered for a return. Please contact us to obtain your return merchandise number.

  • www.bromancecanada.com

Send the product in its original packaging, with the return merchandise number, to:

BROMANCE CANADA, 

3965 Ch.St-Charles

Terrebonne, QC,

J6V1A3

 

SHIPPING COSTS

Shipping costs incurred for returning a product are non-refundable.

You are responsible for shipping costs and the risk of loss or damage to the product being shipped, both to and from Bromance Canada.

To make your life easier, you will now find a delivery slip in your package that can be used to return merchandise. Please note that BROMANCE CANADA does not cover return shipping costs. An amount of $ 9 + tx will be deducted from your refund for the use of this return slip.


DAMAGED ITEMS

If you receive a damaged product, please notify us at once.


SALE ITEMS

Unfortunately, sale items cannot be refunded. Only items at the regular price can be refunded.


TO JOIN US

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By visiting this page of our website: www.bromancecanada.com
  • info@bromancecanada.com